Cadence for software & IT services
A software house runs two kinds of work at once: its own product or platform, and a row of client engagements each with its own backlog, release rhythm and stakeholder. The board tool is where both live, and the per-seat licence is why the QA contractor, the account manager and the client’s product owner are never on it. Cadence gives every project its own board and every member a seat, because seats are free.
Included in every plan. No per-seat charge, no per-tool upsell.
In practice
Client work and internal work sit side by side as separate projects, each with its own board, its own statuses and its own sprints. A scrum team plans in sprints; a maintenance retainer flows on a kanban board; both are the same product.
Type, priority, assignee and the custom fields your team defines — environment, severity, client ticket reference — on every issue, with sub-tasks so a feature stays one item on the board while the work is split underneath it.
Comments with mentions notify the right engineer, and the activity history records who moved what and when. When a client asks why a ticket slipped, the answer is on the ticket.
What shipped this sprint, who is over-committed next sprint, and how many bugs each client project produced — read straight from the boards, and fed into Trackline’s quality view without a second entry.
One platform
Cadence projects mirror the ones Trackline owns, so a board is never an orphan: the hours engineers log in AMS against the same project, the bugs counted on the board and the milestones in Trackline all describe one engagement. An engineer who joins in HRMS is on the boards their role allows the same day.
Software & IT · Cadence
It comes with every plan, alongside the other tools. Tell us your team size and we set up a working organisation for you to try.