FAQ
Questions people ask before they switch
30 questions about the 10 tools, the flat price, your data and how to get started — answered plainly. If yours is not here, the contact form reaches a person.
The platform
The platform
What Orbiz is, what is included and how the pieces fit together.
What is Orbiz?
Does Orbiz work with Claude and ChatGPT?
Is my organisation’s data separated from other customers?
Can I use only one of the tools?
How much does Orbiz cost?
Can we move our existing data across?
How do permissions work?
Do employees get their own access?
How do we get started?
Pricing and plans
Pricing and plans
How the flat price works and what changes between Team and Enterprise.
How is Orbiz priced?
How does the price compare with buying separate tools?
What is the difference between Team and Enterprise?
Is there a per-user charge?
What happens when we grow past our band?
Can we sign up and pay online?
Is there a free trial?
What happens to our data if we leave?
Security and your data
Security and your data
Where data lives, who can see it and how you get it back.
Where is our data stored?
Is data encrypted?
Can Orbiz staff see our data?
Do you have an audit log?
How do we get our data out, or delete it?
How do I report a security issue?
AI assistants
AI assistants
Connecting Claude, ChatGPT and other assistants to Orbiz through Orbiz MCP.
What is Orbiz MCP?
Can an assistant see more than I can?
Which assistants work with Orbiz?
Can an assistant change salaries?
What can an assistant never touch?
How do I disconnect an assistant?
Does Orbiz MCP cost extra?
Still have a question?
Send it through the contact form. A person on the team replies within one business day — no queue, no chatbot.
